I want to give a shout out to Sebastian Gray and Gregg Morgan for all the help on my first time buying a new bronco that I reserved and ordered. They were super phenomenal people, very helpful through out the whole entire process.
Sebastian Gray is the best salesman. I've bought two cars from him now and he has been so helpful each time. He really cares about his customers and makes sure to get them what they need/want. I recommend him to as many people as I can.
Let me begin by saying that my wife and I were very impressed with how professional the staff was at Marshal Mize Ford, in our most recent visit. What started with a potential return of a lease, ended up in a purchase of the vehicle. After we were presented with all the options, as to the best possible arrangement for us, Sebastian made certain we made a decision that suited us best. Initially we were under the impression that we really couldn’t do much but turn the vehicle in and lease or buy another. While we were going over these options, he had his team reviewing other plans, such as warranty and terms being investigated, so our time wasn’t monopolized. He also pointed out that with the remaining warranty we still had, it was best to have the vehicle looked over for the couple items we had concerns about. While they were handling the paperwork, we were again very impressed with the service team, specifically Eric, in his understanding of our situation. Without having an appointment and the limited mileage remaining on our warranty, Eric saw to it that we would have the service conducted within the terms of the warranty. Once the service was scheduled, the paperwork was ready to sign and before you knew it, we were on our way. My wife and I usually feel a bit intimidated attributed to previous experiences at other dealerships, especially because of our return on a lease really doesn’t seem like we have any advantage. We couldn’t have been happier with the outcome. All questions were answered with detailed responses coupled with potential outcomes, if we were to proceed in each scenario. This made it such we were more confident in our plan to move forward. And all of it was completed the day before Thanksgiving. We easily could’ve been dismissed and told it was best to come back after the holiday. Thanks to all at Marshal Mize Ford.
Always excellent service and great sales team. Thsi is the 5th vehicle I've purchased from Marshal Mize in the last 7 years. I always compare and look around for best deals and to date, always end up at Marshal Mize. Sebastian is a great sales person to work with.
Sebastian is the best salesman in the business! If he doesn’t have what you want he will find it! Marshal Mize Ford thank you for helping us find the vehicle we wanted for our family! ????????????
The guys at MMF are outstanding. A big thank you goes out to Sebastian Gray & Gary who did my appraisal. I appreciate y’all. ?
The guys at MMF are outstanding. A big thank you goes out to Sebastian Gray & Gary who did my appraisal. I appreciate y’all. ?????????????????
The guys at MMF are outstanding. A big thank you goes out to Sebastian Gray & Gary who did my appraisal. I appreciate y’all. ?
Sebastian is the best salesman in the business! If he doesn’t have what you want he will find it! Marshal Mize Ford thank you for helping us find the vehicle we wanted for our family!
Always excellent service and great sales team. Thsi is the 5th vehicle I've purchased from Marshal Mize in the last 7 years. I always compare and look around for best deals and to date, always end up at Marshal Mize. Sebastian is a great sales person to work with.
Let me begin by saying that my wife and I were very impressed with how professional the staff was at Marshal Mize Ford, in our most recent visit. What started with a potential return of a lease, ended up in a purchase of the vehicle. After we were presented with all the options, as to the best possible arrangement for us, Sebastian made certain we made a decision that suited us best. Initially we were under the impression that we really couldn’t do much but turn the vehicle in and lease or buy another. While we were going over these options, he had his team reviewing other plans, such as warranty and terms being investigated, so our time wasn’t monopolized. He also pointed out that with the remaining warranty we still had, it was best to have the vehicle looked over for the couple items we had concerns about. While they were handling the paperwork, we were again very impressed with the service team, specifically Eric, in his understanding of our situation. Without having an appointment and the limited mileage remaining on our warranty, Eric saw to it that we would have the service conducted within the terms of the warranty. Once the service was scheduled, the paperwork was ready to sign and before you knew it, we were on our way. My wife and I usually feel a bit intimidated attributed to previous experiences at other dealerships, especially because of our return on a lease really doesn’t seem like we have any advantage. We couldn’t have been happier with the outcome. All questions were answered with detailed responses coupled with potential outcomes, if we were to proceed in each scenario. This made it such we were more confident in our plan to move forward. And all of it was completed the day before Thanksgiving. We easily could’ve been dismissed and told it was best to come back after the holiday. Thanks to all at Marshal Mize Ford.
Had a great experience with Sebastian in Sales. I'd highly recommend working with him for your new or used purchase. No high pressure and just easy to work with.
Had a great experience with Sebastian in Sales. I'd highly recommend working with him for your new or used purchase. No high pressure and just easy to work with.
Sebastian Gray did an excellent job and thank you Thad for getting the truck from Knoxville to Chattanooga.
Courteous, friendly service. Cody in the Service Dept got me in and out in a timely manner. Sebastian Gray was our salesman. He is top notch. I called him early in the day and told him what I was looking for. He had my choices narrowed down by the time I got to the dealership and saved me lots of time. He went above and beyond what I've experienced at other dealerships.
If you’re in the market for a new car or truck then Sebastian gray is your man, he’ll go to war for you to get the absolute best deal possible!
Sebastian Gray is absolutely awesome. This is the second vehicle I have bought from him, and this purchase was even easier than the first one. Negotiating the deal was quick and easy. Financing was an absolute breeze. This was definitely the best buying experience I have ever had. I drove 2 hours to do business with Marshall Mize Ford and Sebastian Gray because they have been so easy to work with. I can't say enough good things about them and my experience.
Great experience. Sebastian was terrific to work with. Thanks Great job service dept
Traded in my truck for a new Ford Maverick. Our salesperson was Kevin Cerqueira. We enjoyed working with him during this process. He was not one of those pushy salespeople that you hate to find. Kevin was the reason I returned to the lot again after my first visit. I can buy a car anywhere in Chattanooga, but Kevin made me want to buy one from him. Our finance manager was Sebastian Gray. While I didn't hear very much of the 'car lot jargon' from Kevin, I did hear some from Sebastian. Not so much to make me walk away, but it was there. He was good to work with and friendly, but he had a job to do and it showed at times. I'd deal with him again, don't get me wrong. I've dealt with much worse. All in all, I'd recommend Marshall Mize Ford, Kevin, and even Sebastian. Give them a try if you are in the market.
Matthew Voyles and Sebastian Gray were to best. They both are very professional. Thank you both.
Matthew Voyles and Sebastian Gray were to best. They both are very professional. Thank you both.
My purchase from Marshall Mize ford was a very great new car buying experience. Matthew the salesman was very informative and helpful in my Bronco purchase. Sebastian also worked with us on the final purchasing details so I could drive off in my new Bronco . I will definitely go back to this dealership if I am to purchase a new car again
My purchase from Marshall Mize ford was a very great new car buying experience. Matthew the salesman was very informative and helpful in my Bronco purchase. Sebastian also worked with us on the final purchasing details so I could drive off in my new Bronco . I will definitely go back to this dealership if I am to purchase a new car again